Shipping policy

Mother Nature Delivery Information
If you want more information about delivery for a product that you’ve already ordered, please contact us by using the contact link on your order confirmation email – we’ll be happy to help in anyway that we can!

Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes). Tracking numbers are sent via email once your order has been dispatched, so please do keep your eye on the link so that you know when to expect delivery.

Delivery and promotions
If you take advantage of a promotional code, the reduction is usually applied only to the price of the product and not the delivery cost. Any free delivery offers refer to standard UK delivery only.

UK standard delivery 
Most standard orders to the UK are delivered via Royal Mail within 3-5 working days. The delivery cost is based on the product’s size and weight and the service used. If a product is shipped free of charge this is clearly displayed on the product page or at the checkout.